[Solved] Music cylinder requires CD?

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[Solved] Music cylinder requires CD?

Postby Rhiannon » Sat 10 Oct 2009 18:19

I am not sure anyone responds to this support email but I really don't know where to turn on this. I purchased Syberia 1 as a download. The game installed just fine and has been playing relatively well to this point. I got to a place in the game where I used a music cylinder on a music box and the game halts and asks me to insert the Syberia 1 CD. I thought maybe if I downloaded and installed the patch from the Downloads section of the web site, but when I try to run that patch, it says I don't have the game installed. Suggestions?
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Re: Music cylinder requires CD?

Postby Pifou » Sat 17 Oct 2009 12:47

Rhiannon wrote:Suggestions?


yes, download the savegame just after using the music cylinder on the music box.

Syberia save

:wink:

ps : i'm pretty sure it's a bug in the download version of Syberia...
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Re: Music cylinder requires CD?

Postby Rhiannon » Sat 17 Oct 2009 16:28

Actually, I got a reply from Microids. The fix involved renaming some video files and moving them to the proper directory. The tech person who sent me the fix indicated that they were working on fixing the problem permanently and having a correct download file available.

I did what the person suggested and the games plays just fine.
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Re: Music cylinder requires CD?

Postby Pifou » Thu 29 Oct 2009 23:29

ok, thank you Syberria Rhiannon
pls visit the site as far as you want...
;)
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Re: [Solved] Music cylinder requires CD?

Postby Jezz006 » Fri 6 Jan 2012 06:43

Any chance somebody could post the fix mentioned by Rhiannon on this thread.
I've tried installing Patch 3 on my downloaded game but it does not recognize the installation.
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Re: [Solved] Music cylinder requires CD?

Postby gail » Fri 6 Jan 2012 07:41

It appears Microids tech support answered Rhiannon two years ago. Normally downloads include all patches. If you are at the same point in the game the "save game" link still works.

Did you see the suggestions in the support area of this website?
http://www.syberia-series.com/en/tech-support-syberia-les-aventures-de-kate-walker.html
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Re: [Solved] Music cylinder requires CD?

Postby Jezz006 » Sat 7 Jan 2012 23:07

Hi Gail,

Thanks for your reply.
After mucking about with the patches and compatability mode I lost all my games saves, but then installed the gamesave from this thread and now run the game in Windows 98 compatability mode and so far so good.

Thanks for your assistance and advice,

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