[Solved] Cannot play anymore :(

All technical issues here please :)

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[Solved] Cannot play anymore :(

Postby Tessatjuh » Sun 8 Feb 2009 13:46

Hi,

I have the syberia collectors edition. I was playing 1, but haven't in a long time. Now I wanted to play again... but it doesn't work anymore??

When I click on the desktop item it says: Erreur lors du chargement du fond (my french isn't that good...)

When I click on the syberia logo at the dvddrive, the beginscreen comes up... i can choose to play 1 or 2, read-me, uninstall and quit.
When I click on 1, it says there is something wrong and I can contact microsoft.
When I click on 2, there is a black screen, and then nothing.
Read-me works.
Uninstall says: an installation support file could not be installed.

Can someone help?
Tessatjuh
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Re: Cannot play anymore :(

Postby phil1908 » Thu 12 Feb 2009 10:14

do you change from PC? xp to vista for example...
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Re: Cannot play anymore :(

Postby Tessatjuh » Thu 12 Feb 2009 10:55

Nope... nothing has changed.

I have XP btw.
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Re: Cannot play anymore :(

Postby Pifou » Thu 12 Feb 2009 21:05

ok Tessatjuh,

it seems your installation is now corrupted and you can't uninstall properly...

1) try to uninstall with start > configuration panel > add-remove programs
search for Syberia > clic on it > modify/supress > ok
> then re-intall the game again if "ok"

2) go to win explorer > start > search > folders > C: > Program files >
and delete "Syberia" folder
> try re-intall the game again

Just let us know...
maybe you have a virus in your computer... but i do hope not... 8)

++
pif :wink:
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Re: Cannot play anymore :(

Postby Tessatjuh » Sat 14 Feb 2009 19:29

The first step didn't work... but the second did.
It works again!

Thanks!
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Re: Cannot play anymore :(

Postby Pifou » Mon 16 Feb 2009 21:22

:wink:
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